These terms govern your use of Provena. By using the platform, you agree to them. We have written them to be read — they say what the platform does, what remains yours, and what we honestly do not promise.
The service
Provena provides technical support for digital evidence workflows: controlled capture of online activity in a remote browser environment, preservation with cryptographic integrity references, a hash-linked chain of custody, evidence packaging, report generation, optional registration of hashes with independent external providers, and public verification workflows.
Your account
You are responsible for your account credentials and for activity under your account. Capture limits and policies configured by your organization apply to sessions run under it.
Acceptable use
Use Provena lawfully. You may not use the platform to capture, preserve, or distribute content in violation of applicable law; to infringe others' rights; to harass or stalk; or to interfere with the platform's operation. You are responsible for ensuring that your capture activity is lawful in your jurisdiction and context.
Your evidence is yours
Evidence you preserve, and the packages and reports generated from it, belong to you. The evidence package is a standard ZIP file you can download and keep — and its verifiability does not depend on maintaining a relationship with Provena. We claim no rights over your evidence beyond what is necessary to provide the service.
What we do not promise
This section exists because honesty about limits is part of the product:
- We do not provide legal advice. Provena is not a law firm; reports and drafting aids are technical support material for you and your counsel to review and adapt.
- We do not guarantee admissibility or any legal outcome. Admissibility depends on jurisdiction, procedure, and the decision-maker's assessment.
- We do not prove the truthfulness of third-party content. The platform preserves what was observed and supports the integrity and chronology of that observation.
- We are not a notary, a court, or a certification authority.
External proofs
External registration of hashes depends on independent third-party providers and networks that we do not control. A registration attempt may be pending or may fail; the platform records these states honestly. Registrations made in test or sandbox environments are labeled as such and carry no evidentiary value. External registrations on public networks are public and permanent by nature.
Availability and early access
Provena is in active development. We work to keep the platform available and reliable, but we do not promise uninterrupted availability. Features marked as planned are not commitments to deliver by any date.
Intellectual property
The platform, its software, design, and brand are Provena's. Your evidence is yours. Neither sentence has exceptions hiding in it.
Termination
You may stop using Provena at any time; download your packages first. We may suspend or terminate accounts that violate these terms. After termination, preserved custody records may be retained as described in the Privacy Policy.
Liability
To the maximum extent permitted by law, Provena is not liable for indirect, incidental, or consequential damages arising from use of the platform, and our total liability is limited to the amounts you paid us in the twelve months preceding the claim. Nothing in these terms limits liability that cannot be limited by law.
Governing law
These terms are governed by the laws of the jurisdiction where Provena is established, and disputes will be resolved in the courts of that jurisdiction, unless mandatory law provides otherwise.
Changes and contact
If these terms change, we will update them here with a new date, and material changes will be communicated to account holders. Questions: contact us.